Privacy Policy

Effective date and last updated: 18 August 2026.

This Privacy Policy explains how personal information is handled when you visit gurwinderdevx.com, contact me, or use the website chat. This is an operational policy draft and may be updated after owner or legal review.

Who operates this website

Gurwinder Singh is the operator of GurwinderDevX and the person responsible for the processing described in this policy. The operator is located in Mohali, Punjab, India. Privacy questions and requests may be sent to gurwinder@skynodigital.com.

Information you provide through the contact form

When you submit an inquiry, the website may collect your name, email address, inquiry type, message, existing app or package URL, project stage, budget range, timeline, maintenance interest, and package name. It also records the source page and may record referral and campaign attribution values such as referrer, UTM source, medium, campaign, term, and content.

A contact submission is stored in Payload CMS before an email notification is attempted. The notification is then sent through the SMTP provider configured by the operator. If email delivery fails, the saved inquiry remains available in the protected administration dashboard. Contact names, email addresses, messages, project URLs, Payload record IDs, and other free-form inquiry content are not sent to Google Analytics.

Google Analytics 4 and consent

The production website uses Google Analytics 4 (GA4) to understand visits and improve the website. GA4 may process page views, engagement, broad device and location categories, browser information, traffic sources, consent state, and a generate_lead event after a contact inquiry is durably saved. The lead event is limited to privacy-safe lead source, inquiry type, and source page values and does not include the contents of the inquiry.

Analytics storage is denied by default. You may Accept or Reject analytics in the cookie banner. If you accept, analytics_storage is granted; advertising storage, advertising user data, and advertising personalization remain denied. If you reject, all four signals remain denied. Google may receive consent-aware cookieless signals under Advanced Consent Mode even when analytics storage is denied, but Analytics cookies are not created by this website while consent is denied.

Your choice is stored in the first-party analytics_consent cookie for up to 12 months. You can change or withdraw your choice at any time by selecting Cookie settings in the website footer. GA4 event-level and user-level data is configured for retention for up to 14 months.

For more information about how Google handles information, read Google's Privacy Policy and its privacy information for services used by websites and apps.

Tawk.to live chat

When enabled, the website uses Tawk.to to provide live chat. If you open or use the chat, Tawk.to may process messages and information you choose to provide, together with technical and usage data such as IP address, browser and device information, approximate location, referring page, timestamps, and chat identifiers. Tawk.to may use cookies or similar technologies to provide the chat, remember a session, maintain security, and measure service performance.

Tawk.to processes this information as a third-party service provider under its own terms and privacy practices. Do not include sensitive personal information in a chat unless it is necessary for your request.

For details about Tawk.to processing and privacy choices, read the Tawk.to Privacy Policy.

Hosting and security logs

The hosting platform, application server, database, security services, and network infrastructure may automatically process technical records such as IP address, requested URL, request time, browser or user-agent information, response status, and error or security events. These logs are used to deliver the website, diagnose failures, prevent abuse, investigate security incidents, and maintain availability.

Purposes and lawful bases

Information is used to respond to inquiries, assess and discuss requested services, operate and secure the website, deliver chat, maintain business and legal records, measure website performance, and improve content and services. Depending on the applicable law and context, processing is based on your consent, steps taken at your request before entering a contract, performance of a contract, compliance with legal obligations, or legitimate interests in responding to inquiries and running a secure and effective website. Where consent is the basis, it may be withdrawn without affecting earlier lawful processing.

Service providers and disclosures

Information may be processed by providers that support hosting, databases, Payload CMS infrastructure, SMTP email delivery, Google Analytics, Tawk.to chat, security, maintenance, and professional advice. Information may also be disclosed when reasonably necessary to comply with law or legal process, protect users or the website, investigate fraud or abuse, establish or defend legal claims, or support a business transfer. Personal information is not sold by the operator.

International transfers

Some service providers may process information in countries other than India or your country of residence. Privacy and data-protection rules may differ in those locations. Where required, the operator and relevant providers rely on contracts, recognized transfer mechanisms, or other appropriate safeguards for international processing. You may contact the operator for more information about safeguards relevant to your information.

How long information is kept

Contact and chat information is retained only for as long as reasonably necessary to respond, manage a potential or active engagement, maintain appropriate business records, resolve disputes, enforce agreements, and meet legal, tax, accounting, or security obligations. Server and security logs are retained according to operational and security needs. Retention periods may also be controlled by the relevant service provider. Information is deleted, anonymized, or isolated when it is no longer reasonably needed, subject to backups and legal requirements.

Security

Reasonable administrative, technical, and organizational safeguards are used to protect personal information, including restricted administration access and security controls appropriate to the services in use. No internet transmission or storage system can be guaranteed completely secure, so absolute security cannot be promised.

Your privacy rights

Depending on the law that applies to you, you may have rights to request access to personal information, correction, deletion, restriction or objection to processing, portability, withdrawal of consent, or information about processing and recipients. You may also have the right to complain to an appropriate data-protection authority. Requests can be sent to gurwinder@skynodigital.com. Identity or authority may need to be verified before a request is completed, and legal exceptions may apply.

Children's privacy

This website and its professional services are not directed to children, and the operator does not knowingly collect personal information from children. If you believe a child has provided personal information, contact the operator so appropriate action can be taken.

External links

The website may link to third-party websites, applications, repositories, marketplaces, or social profiles. Their privacy practices are controlled by their respective operators, and this policy does not apply to those external services. Review their privacy information before providing personal information.

Changes to this policy

This policy may be updated when the website, service providers, legal requirements, or processing practices change. The effective or last-updated date at the top of the page will be revised when changes are published. Material changes may also be highlighted on the website where appropriate.

Contact

For privacy questions, concerns, or requests, contact Gurwinder Singh at gurwinder@skynodigital.com. Location: Mohali, Punjab, India.